1. Who We Are

BurkeyFX is a XAUUSD signal provider operating at ashmarkets.com. We are the data controller for the personal information we collect from you. For privacy queries contact us via BurkeyFX Support.

2. What Data We Collect

When you register with BurkeyFX, we collect:

• Personal details: Full name, email address, phone number
• Trading details: Broker name, MT5 account number and server name
• Financial details: Starting balance and current balance (for service administration only)
• Usage data: Login times, dashboard activity

3. How We Use Your Data

• To provide and manage your signal service account
• To process payments and manage billing
• To contact you regarding your account or service updates
• To deliver trade ideas and analysis to your registered Telegram and member portal
• To comply with legal obligations

We do not use your data for advertising, profiling, or sell it to third parties.

4. Legal Basis for Processing

We process your data on the basis of contract performance (to provide our service to you), legitimate interests (to operate and improve our service), and legal compliance where required.

5. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data with:

• Stripe: For payment processing (subject to Stripe's privacy policy)
• Telegram: For signal delivery via their platform
• Legal authorities: Where required by law

6. Data Security

We take reasonable technical measures to protect your data including encrypted connections (HTTPS), secure database storage, and restricted access controls. However, no internet transmission is completely secure and we cannot guarantee absolute security.

7. Data Retention

We retain your data for as long as your account is active and for a reasonable period thereafter for legal and administrative purposes. You may request deletion of your data at any time by contacting us.

8. Your Rights (GDPR)

If you are located in the UK or EU, you have the right to:

• Access: Request a copy of the data we hold about you
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Portability: Request your data in a portable format
• Objection: Object to processing of your data
• Restriction: Request restriction of processing

To exercise any of these rights, contact us via BurkeyFX Support. We will respond within 30 days.

9. Cookies

Our website uses only essential session cookies required for login functionality. We do not use advertising cookies, tracking cookies, or third-party analytics cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify active users of material changes via Telegram. Continued use of our service after changes constitutes acceptance of the updated policy.

11. Complaints

If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.